Privacy Policy

Grant-Tech respects your privacy. This page explains, in plain English, what information may be collected through this website and how it may be used.

Information we may collect

Contact details you submit, such as name, phone number, email address, business name, location, and support request details.
Basic website usage information such as pages viewed, referring pages, browser/device details, and approximate location if analytics tools are enabled.
Technical information needed to protect, maintain, and troubleshoot the website.

How information is used

To respond to support requests, consultation requests, and general inquiries.
To provide, schedule, and improve technology support services.
To maintain website security, performance, and reliability.
To understand which pages and services are useful to visitors, if analytics are enabled.

Sharing information

Grant-Tech does not sell visitor contact information. Information may be shared with trusted service providers only when needed to operate the website, respond to requests, deliver services, or comply with legal requirements.

Cookies and analytics

The website may use cookies or similar technologies for basic functionality, security, analytics, or embedded third-party services. Browser settings can usually be adjusted to limit or block cookies.

Data security

Grant-Tech uses reasonable safeguards to protect submitted information, but no website or electronic transmission can be guaranteed to be completely secure.

Your choices

To ask about information submitted through the website or request an update/removal where applicable, contact Grant-Tech using the information on the Contact page.

Contact

For privacy questions, contact Grant-Tech at (773) 675-1423 or through the website contact page.

SMS and text messaging privacy

When you communicate with Grant-Tech by text message or agree to receive text messages, we may collect your mobile telephone number, message content, support or appointment details, consent records, opt-out requests, and message delivery information.

Grant-Tech uses this information for two-way, non-promotional customer service communications, including support request acknowledgments, ticket updates, troubleshooting coordination, appointment scheduling, technician arrival notifications, service-status updates, and responses to customer questions. Message frequency varies based on your support activity.

Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties, except with service providers that enable Grant-Tech to deliver messaging services or when disclosure is required by law. Those providers may use the information only to provide services to Grant-Tech.

Grant-Tech does not use purchased contact lists for its SMS program. SMS consent is not a condition of purchasing goods or services.

You may opt out at any time by replying STOP. After opting out, you may receive one final confirmation message and will receive no further SMS messages unless you provide new consent. Reply HELP for assistance or contact Grant-Tech at (773) 675-1423. Message and data rates may apply.

Grant-Tech retains messaging and consent records only as reasonably necessary to provide support, meet legal or operational requirements, resolve disputes, and document compliance. Reasonable administrative, technical, and organizational safeguards are used to protect this information.

Last updated: August 15, 2026.