A person at least 18 years of age must be present during the entire time period that services are provided. Our service technician must receive: full access to the computer(s) and/or other devices(s) to be serviced, access to your residence, your consent and cooperation to enter your residence or business, a safe working environment, working space and electrical power.

We accept Visa, MasterCard and American Express credit cards, checks and cash. Our service technician will inform you prior to any additional charges beyond those listed in our flat fee rates. Payment is expected at the completion of services unless other arrangement have been made with our customer service representatives.

Yes, we are here 24/7. When you call, we can talk you through the problem or schedule one of service technicians.� (Additional charges may apply for a rapid response)